Instashirt.com Custom T-Shirts

FAQs
The Basic Process:

How It Works

Pricing

Minimums

Turn Around

Shipping Details

Art Submission Guidlines

Guarantee


More Questions:  

Payment Methods

Can I mix and match styles and sizes in my order?

Do you guys do EMBROIDERY?

Do you print TEAM NAMES AND NUMBERS?

Do you Print on HATS?

Do you offer BLANK CLOTHING?

Can I get a PRINT SAMPLE?

Terms of use / User Agreement


How It Works 

 

  • You choose from name brand blank goods in numerous styles and price ranges. 
  • Use our thousands of images and hundreds of fonts - or upload your own graphic to create the perfect design.
  • Each order is reviewed by a member of our production team and, if needed, any design improvements are recommended (or taken care of)
  • Your products are then professionally screen-printed using the highest quality, longest lasting inks available.  Digitally Printed products are printed using one of the most advanced Direct-To-Garment Printers availiable (Brother Gt-541).  All prints are of the highest washability standards and will last the lifetime of the garment.    
  • We pack them up, print a label, and ship them directly to your door.

Pricing

  • Instashirt's prices are substantially lower than other providers and all-inclusive. There are no hidden charges, and shipping is free to the continental US.
  • The prices are based on the total quantity, the color & brand of the blank item you select, and, for screen-printing, the number of colors in your design.
  • Price quotes display and update in real-time as you create your custom order. 

Minimums

  • There are no minimum for Digital Printing (that means you can order just one!).
  • There is a 24 piece minimum for Screenprinted T-shirts. 

Turn Around

  • For t-shirts and most other products, standard turn around is 5-10 business days (plus shipping).
  • Most Digital Print Orders ship within 48-72 hours.
  • All delivery times are quoted in "working" days (M-F, holidays excepted)
  • Guaranteed Rush Shipment is available for most t-shirts (Please allow 10 days for rush orders with individual names and/or numbers when available.)
  • 1 week guaranteed production - 20%  (plus expedited shipping fees if applicable)
  • 3 days guaranteed production -30%  (plus expedited shipping fees if applicable)
  • Next day guaranteed production - 50%  (plus expedited shipping fees if applicable).

Shipping Details

  • All orders with standard free shipping will be sent via GROUND Service (FedEx, USPS or truckline)
  • Rush Delivery is availiable for an additional charge - Email us for details.
  • Shipments being sent outside the continental US will be charged an additional shipping cost. 
  • We are located in Northern California.  Estimated shipping times can be veiwed on this map:

Estimated Shipping Times

Art Submission Guidlines

  • Any artwork created on the Online Designer, as well as any uploaded art will be subject to compliance with our Artwork Guidlines.  Please reviw them before submiting an order.
  • The maximum print size of any Digital Print is 14x16 in.
  • The maximum print size of any SCREENPRINTED design is 13x19 in (or as large as the smallest shirt allows).  Any design exceding this size will be scaled down to fit our requirements. To make a special exception you must Contact Us via email. 
  • Your submitted or uploaded design MUST be at least 300 Pixels/inch at the FULL SIZE of the intended print, otherwise the quality of the final print may be diminished. 
  • All file types MUST be flattened and converted into a JPEG, PNG or GIF in order to be submitted to the ONLINE DESGNER. (files submitted via email should be vector .eps or .ai)
  • If you do not have a program to do this, then DOWNLOAD GIMPSHOPGIMPSHOP is essentially the free version of Adobe Photoshop, and with a little practice will allow you to create really nice graphics. 
  • All Screenprinting is done via the SPOT COLOR method, meaning each color is printed as a solid color.  Any shading will be converted to "halftone" dots of solid color.  Any lines smaller than 1/16th of an inch may be washed out.  Simulated process is available for orders of 500 units or more. Email us for details
  • Colors are matched as accurately as possible. Given variation in color of computer monitors, we simply cannot gurantee perfect color accuracy unless you supply us with a Pantone # (PMS). 
  • We CANNOT PRINT OVER ZIPPERS OR SEAMS.
  • ANY ARTWORK NOT MEETING ARTWORK GUIDLINES MAY BE REJECTED OR ADJUSTED. 
  • ANY EXTENSIVE GRAPHICS WORK MAY BE CHARGED A GRAPHIC DESIGN FEE OF $35/HR.
  • When submitting art to us directly (via emai) we most preffer vector based art (eps, ai, etc). if vector art is not available please supply art at lease 300 dpi tiff, psd, or pdf.

Guarantee

  • We are not Wal-Mart. That being said, If we screw up, we'll make it right. If you screw up, We'll do our best to help you out. We combine advanced order processing systems with careful personal review of each order to ensure the highest accuracy levels in the industry.
  • Your products go through our rigorous quality-control process to ensure that they will look just like what you created on our site - and we get them to you on time.
  • Please be advised that all custom printing is subject to the above Art Guidelines. 
  • All we ask is that you notify InstaShirt before returning any goods to ensure that your return is handled quickly and accurately.

Payment Methods Accepted

  • Credit Card, Debit Card, or PayPal- We accept Visa, Mastercard, Discover, and American Express.
  • Check or Money Order - You may mail in a check or money order, however this may require additional time to clear.  Please call 1-877-742-6459 to complete your order.

 

Can I mix and match styles and sizes within my order?

Absolutely!  Mixing sizes is all part of the deal.  Changing styles of shirts usually becomes time-consuming and confusing to our ordering and production departments (and should not be done in the designer).  We realize this is often necessary, so we allow it, however you can expect longer production times, and a minimum 5% "mixing fee" on the entire order.  For questions and further details email us at  orders(at)instashirt.com

Do you guys do EMBROIDERY? 

Currently, we do not offer this service, but we recommend our friends at CustomInk.com for quality embroidery services.

Do you print TEAM NAMES AND NUMBERS?

Yes.  This service (beta) has just been added to our ONLINE DESIGNER and is now available through our online ordering process.  Names are available for $4.25 each, and numbers are available for $3.50 each.  Please contact us regarding styles and more info. 

Do you Print on HATS?

Yes!  We offer single color hat printing (only one ink color, and no digital). Email us for for a quote. 

Do you offer BLANK CLOTHING?

Yes.  You may order any of our catalog items as blanks, or visit check the Extended catalog page.  We cannot sell blank American Apparel garments.

Can I get a PRINT SAMPLE?

Yes.  Please Contact Us to request a print sample.

 

 

 If you have any questions or concerns, please contact us at
1-877-742-6459 or orders(at)InstaShirt.com.

 
Registered Non Profets qualify for a 5% disount
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Customer Reviews

They look AWESOME! 3 of my teammates have seen them and love them. Although I had nothing to do with making the shirts, my team is going to view me as a hero! Thanks a ton and I will be coming back to you for next season!

Neil M.- Hoboken Kickball Legue
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